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VNC Remote Support Tool Instructions - Windows

How to install the VNC Remote Support Tool on a Windows machine:

1. Click HERE to download the VNC Remote Support Tool for Windows.
2. Click SAVE and save the file to the Desktop.
3. Locate the VNC installer icon on the Desktop, then double-click the icon to start the installation.
4. Click RUN. (If running Windows Vista, click Continue.)
5. Click Yes when asked if you wish to install VNC...
6. VNC will install. Click OK when you receive confirmation that it is installed.

How to run the VNC Remote Support Tool:

1. Click Start.
2. With the mouse, point to All Programs > Real VNC > VNC Server 4 (User-Mode).
3. Click Run VNC Server.
4. In the dialog box that appears, click Keep Blocking.

Note: The VNC Server icon ( ) is located in the System Tray (right corner of screen).

When the icon has a white background, it means you are connected to the VNC server. When it has a black background, it means you are connected to another computer.

How to connect to a computer for support:

1. Locate the VNC Server icon in the System Tray.
2. Right-click on the VNC Server icon.
3. Click Add New Client.
4. In the Viewer field, type the IP address of the computer you are connecting to.
5. Click OK.

How to disconnect from VNC:

1. Right-click on the VNC icon in the System Tray, located in the lower right corner of the screen.
2. Click Close VNC.