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Fix for Video Problem in Internet Explorer 7

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Fix courtesy of the CNN (Pipeline) help site.

Are you seeing GREEN VIDEO? Try these QUICK and EASY steps to start enjoying video now:

1. Click on the Start button on the task bar to display the start menu.

2. Click on Programs and select Windows Media Player.

3. Once Windows Media Player opens, click on Tools (make sure the Windows Media Player window is maximized to view the "Tools" heading) and click Options.

4. Click on the Performance tab.

5. In the Video Acceleration area, drag the slider to the middle. Now check the video quality in the video player. Your problem should be solved. (If you are not able to drag the slider, click the Restore Defaults button to enable the slider).

6. If the problem persists drag the slider all the way to the left. This setting should work with most video hardware.

For more assistance

If you have any questions regarding your computer capabilities, please submit an online STEP Problem Report, call STEP toll-free at 1-866-425-7837(STEP) or e-mail us at stepnd@nd.edu.

 

Institute for Church Life
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Last modified: Tuesday, May 6, 2008
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